Official Document

Terms and Conditions Using the GBK99 Platform

Please read these terms and conditions carefully before using GBK99's services. By registering or using our platform, you agree to comply with all provisions stated herein.

Last updated: January 2026

What You Need to Know Before You Start

Below is a summary of some key aspects of GBK99's Terms and Conditions that every member should understand.

Account Eligibility

Only individuals aged 18 and above are permitted to register and use the GBK99 platform. Each player is only permitted to hold one account — registering multiple accounts may result in permanent account termination.

Deposit & Withdrawal

All deposits and withdrawals are processed through legitimate payment methods supported by GBK99. Players are responsible for ensuring payment information is accurate — GBK99 is not liable for delays resulting from incorrect information.

Bonus Policy

All bonuses are subject to the specified wagering requirements. Bonuses cannot be directly converted to cash without meeting rollover requirements. GBK99 reserves the right to cancel bonuses obtained through illegitimate means.

Account Security

Players are fully responsible for the security of their own password and account. GBK99 will never ask for your password through any communication channel — report any suspicious activity to our support team immediately.

Privacy & Data

GBK99 protects all player personal information in accordance with our strict Privacy Policy. Your data will not be shared with third parties without your consent, except as required by law or verification requirements.

Account Termination

GBK99 reserves the right to suspend or terminate any account found to be in violation of these terms, involved in fraud, or using unauthorized automated software. Players may also request the closure of their own account at any time.

1Introduction

Welcome to GBK99 — an online entertainment platform operating under the domain name gbk99.onl. These Terms and Conditions constitute a legally binding agreement between you ("Player" or "Member") and GBK99 ("Platform", "we", "us") governing your use of all services, games, and features available on this platform.

By completing the registration process, making your first deposit, or simply accessing any section of the GBK99 platform, you are deemed to have read, understood, and agreed to be bound by all terms stated in this document, including the Privacy Policy and any other guidelines published on our platform.

If you do not agree with any part of these terms, you are advised not to use GBK99's services. Any queries regarding these terms may be directed to our customer support team, available 24 hours a day, 7 days a week.

Important Note: This document is in Bahasa Melayu for the convenience of Malaysian players. Should any discrepancy arise between language versions, this Bahasa Melayu version shall prevail for players in Malaysia.

2Eligibility & Registration

To register and use the GBK99 platform, you must meet the following eligibility requirements without exception:

  • At least 18 years old at the date of registration
  • Register under your own name with accurate and complete information
  • Not on any active self-exclusion list or gaming restriction
  • Acting in a personal capacity and not as an agent or representative of any third party
  • Not a resident or citizen of any region that restricts access to online gambling platforms

During registration, you are required to provide accurate information including your full name, date of birth, email address, and active mobile number. GBK99 reserves the right to verify your identity at any time through the KYC (Know Your Customer) process — including requesting a copy of your ID, utility bill, or other supporting documents.

Warning: Providing false information during registration or the KYC process may result in immediate account suspension and any remaining balance may be forfeited under our anti-fraud policy.

Each individual is only permitted to hold one active account at GBK99. Opening a second account — whether under your own name, another person's name, or using a different device — is strictly prohibited and constitutes a serious violation of these terms.

3Player Account

Your GBK99 account is strictly personal and may not be transferred, sold, or shared with any other individual. You are fully responsible for all activities carried out under your account, including any financial transactions and wagering made.

  • Keep your password secure and do not share it with anyone
  • Log out of your account after every session, especially on public devices
  • Update your personal information should any changes occur
  • Report immediately if you suspect your account has been compromised
  • Ensure the registered email address is active and accessible

GBK99 will not be held liable for any losses arising from unauthorized account access if you have failed to take reasonable security precautions. If you suspect your account has been accessed by an unauthorized party, contact our support team immediately to have your account temporarily frozen.

GBK99 will not under any circumstances request your account password via email, WhatsApp, or any communication channel. If you receive any such request, it is a scam — do not respond.

4Deposit & Withdrawal

GBK99 supports a wide range of local Malaysian payment methods for players' convenience, including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and Boost. All financial transactions are processed in Malaysian Ringgit (MYR) and protected by 256-bit SSL encryption.

Deposit:

  • The minimum deposit is as specified on the platform's payment page
  • All deposits are processed in real time once payment confirmation is received
  • GBK99 does not charge any processing fees on standard deposits
  • Deposits must originate from a bank account or digital wallet registered in the player's own name
  • GBK99 reserves the right to request proof of payment for deposits exceeding certain limits

Withdrawal:

  • Withdrawals are processed within 15 to 30 minutes once the request is approved
  • Daily and monthly withdrawal limits apply based on the player's account level
  • Withdrawals can only be made to a verified bank account or digital wallet in the player's name
  • GBK99 reserves the right to temporarily suspend withdrawals during the KYC review or identity verification process
  • Wins obtained through fraudulent means are not eligible for withdrawal

Important: Players are required to ensure all bonus wagering requirements have been met before submitting a withdrawal request. Withdrawals made before rollover requirements are fulfilled may result in cancellation of the associated bonus.

5Bonus & Promotions

GBK99 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and special offers for VIP members. Each bonus is subject to its own specific terms and conditions as stated on the relevant promotions page.

  • Bonuses may only be claimed once per player unless otherwise stated
  • Wagering requirements (rollover) must be fulfilled within the specified time period
  • Bonuses may not be combined with other promotions unless explicitly stated
  • GBK99 reserves the right to modify, suspend, or cancel any promotion at any time
  • Bonus abuse such as using multiple accounts to claim bonuses repeatedly is prohibited
  • Certain games may be excluded from bonus rollover contributions

Please check the GBK99 promotions page regularly for the latest offers. The specific terms of each promotion are binding and form part of these Terms and Conditions.

GBK99 employs advanced detection systems to identify any bonus abuse attempts. Accounts found to be involved in unauthorized bonus claiming will be suspended and all related wins may be voided.

6Game Rules

All games available at GBK99 — including video slots, Live Casino, sports betting, and table games — are operated by internationally licensed providers using independently verified Random Number Generator (RNG) systems. The outcome of every game is final and cannot be disputed without solid technical evidence.

  • Players must ensure a stable internet connection before starting a gaming session
  • GBK99 is not responsible for losses arising from technical disruptions on the player's end
  • In the event of a disruption during gameplay, any incomplete rounds will be resolved by the system
  • The use of automation software, bots, or third-party assistance tools during play is strictly prohibited
  • Collusion between players at live game tables is a serious violation of these terms

For live sports games, all bets accepted and confirmed by the system before a match begins are final. GBK99 reserves the right to void bets accepted due to technical errors or exceptional system disruptions.

7Player Conduct

GBK99 is committed to providing a safe, fair, and enjoyable gaming environment for all members. Players are therefore required to adhere to established conduct standards while using the platform, particularly during live game sessions with dealers or other players.

  • The use of offensive, abusive, or threatening language in live chat is strictly prohibited
  • Making false claims against dealers, other players, or GBK99 staff is strictly prohibited
  • Sharing account information or access credentials with any other party is strictly prohibited
  • Using the platform for money laundering or any other illegal activity is strictly prohibited
  • Any action that disrupts the smooth operation of the system or the experience of other players is strictly prohibited

Violations of these conduct standards may result in a warning, temporary suspension, or permanent account termination — depending on the severity of the violation.

8Data Privacy & Security

GBK99 values the privacy of every player. All personal information collected during registration and platform use is managed in accordance with our comprehensive Privacy Policy, which forms part of these Terms and Conditions.

  • Your personal data is collected solely for platform operational purposes and identity verification
  • All data is stored on servers protected by military-grade encryption
  • GBK99 does not sell or rent player personal information to any third party
  • Cookies are used to enhance the user experience and can be managed through your browser settings
  • You have the right to request access, correction, or deletion of your personal data at any time

For more information on how GBK99 manages your personal data, please refer to Privacy Policy our complete policy.

9Liability Limits

GBK99 strives to ensure the platform operates smoothly and stably at all times. However, there are certain limitations to our liability that every player should understand:

  • GBK99 is not responsible for any indirect, incidental, or consequential losses arising from the use of the platform
  • GBK99 does not guarantee the platform will be completely free from technical disruptions at all times
  • Players are solely responsible for all gaming decisions made based on their own judgment
  • GBK99 is not responsible for any losses arising from network or internet failures on the player's end
  • GBK99's maximum liability under any circumstances is limited to the amount deposited by the player in their current account

GBK99 promotes responsible gaming. If you feel that gaming is beginning to affect your life, please visit the Responsible Gaming our team for assistance and support resources.

10Terms Amendment

GBK99 reserves the right to modify, add to, or update any part of these Terms and Conditions at any time without prior notice. However, we will endeavor to inform players of significant changes via platform notifications or registered email.

  • Changes to these terms take effect immediately upon publication on the platform
  • Continued use of the platform after changes are published is considered acceptance of the new terms
  • It is the player's responsibility to review these terms periodically
  • If you disagree with any changes, you have the right to close your account

The last updated date of these terms is stated at the top of this document. For any questions or clarifications regarding these terms and conditions, please contact the GBK99 support team, available to assist you at all times.

These Terms and Conditions constitute the entire agreement between you and GBK99 regarding the use of the platform. They supersede all prior agreements or understandings, whether written or verbal.

Bahasa Melayu